Once your order has been placed, you will receive status updates throughout the various stages of preparation.
To view the current status of your order please visit our online store and view your account.
When the configuration of your device is complete, it will be shipped via An Post. You will receive a reference tracking number via text or email to track the delivery.
To check where your order is visit https://www.anpost.com/Post-Parcels/Track/Search and type in the tracking number provided.
If you have received a confirmation email that we have shipped your order, but no tracking information is displayed please raise a support request via our webform here with your order number and details of your order.